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As head of production, you handle company-wide supply chain infrastructure, quality control and production, ensuring product supply is responsive and in line with demand from all the sales channels.

You’re also a people manager, looking after the wellbeing, performance and training of senior goldsmiths and the production team, as well as managing and liaising with suppliers across the chain.

The role has a heavy focus on project management, so you are incredibly organised, flexible and responsive, so you can maintain strong oversight of production, budget management, finances and reporting.

As well as production, you have a solid understanding of the other business functions, so you can forge good working relations with other senior stakeholders.

Length of Training

10-15 Years

Salary Expectations

£35,000+

Qualification Requirements

Experience

You learnt your craft in a workshop where you forged an of understanding production and manufacturing processes and techniques, innovation and efficiency improvements.

You worked your way up from bench to team leader and have dealt with suppliers and supply chain management.

Knowledge

With strong experience in quality control, you know how to overcome QC issues.

You’re a problem solver on and off the bench, resolving technical making issues as well as production supply chain challenges.

You know the product is only as good as the team, so you are an excellent team leader who knows how to get the best of the people.

Skills
An excellent understanding of manufacturing processes and techniques
Skilled at delegation and decision making
A professional managerial style
Exceptional attention to detail
Calm under pressure
Adaptable and flexible
Excellent organisational skills
A problem solver
A strong communicator
Personal Attributes
Adaptable to conflicting priorities
Supportive and approachable
A confident decision maker
Passionate and enthusiastic for all things jewellery
Have a can do attitude and are always ready to jump in
Able to manage your time efficiently
 
Have an exceptional eye for detail
A keen, quick learner
Well organised and focused
Have a strong work ethic
A team player
Exceptionally tidy
Have a sense of ownership and pride in your work
Qualification Requirements

You have a technical background, either with an apprenticeship or technical training foundation (e.g., HND, Design for Industry or degree level).

You have 10 to 15 years of production and management experience.

Role Also Called

Head of production, Production manager, Head of workshop, Head of manufacturing