Langs Diamond Manager

Across all generations, we have continued to foster collaborative work environments for like-minded people who share their knowledge, expertise, and skill. Our principles of an inclusive culture are based on mutual respect, honesty and trust to foster an environment that makes our colleagues feel inspired every day. We continue to look for talented individuals who will share our passion for quality, vision for continued growth and success and are dedicated to developing their expertise.

We are thrilled to announce the expansion of our new Southampton Showroom, set to become a magnificent destination for fine jewellery and our renowned watch collections. An exciting time as our Showroom located in Westquay Shopping Centre has undergone a remarkable transformation, greatly enhancing our clients’ in-store experiences. We are seeking to build on our team of experts and have a newly created opportunity for a Diamond Manager, keen to develop a successful career and elevate our store’s success.

Find your place in our Family.

As our Diamond Manager, you will primarily support our senior store managers and colleagues in the effective day-to-day operations of our luxury showroom and ensure a safe and welcoming environment for our wonderful customers and employees. This is a key position where you will be our acting manager in the absence of both our General and Assistant Manager.

You will motivate, guide and support members of your team in achieving daily, weekly, monthly, and yearly diamond and jewellery targets. Further, you will apply your sound people management skills, imparting training and development to colleagues and assisting with our recruitment processes when required. Overseeing the management and control of our fine jewellery, you will liaise regularly with internal and external stakeholders on stock and display-related matters, along with striving to identify opportunities to both increase sales and improve our diamond and jewellery business.

Assisting in our Southampton Flagship Showroom, your hours will be 38.75 hours per week, 5 days out of 7.

In your role with us, you will: 

• Apply previous leadership experience and passion for teamwork to assist our senior managers with building strong relationships and developing our colleagues.
• Motivate, coach, and develop team in-store with senior managers and aim to deliver great results.
• Maintain a high standard of luxury product display for our Showroom windows.
• Collaborate with our internal departments to ensure regular stock checking and replenishment of best-selling key lines.
• Build on our sound relationships with external Brand Representatives.
• Ensure showroom and colleagues are safe and secure at all times, adhering to our business guidelines.
• Proactively undertake training and grasp opportunities for own personal growth and development.

Our ideal person we are looking for:

• A passion for luxury products, including jewellery, diamonds, and gemstones.
• Relevant industry-related experience.
• A proven ability to inspire others and embrace teamwork.
• Excellent communication and organisation skills.
• An entrepreneur mindset with commercial awareness.
• Strong interpersonal skills, able to influence and lead by example.
• Ability to work under pressure and manage a diverse range of responsibilities.

Our promise to you

As a trusted colleague and member of our Laings family, we strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

Proudly, we are an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of race, religion or belief, gender identity, sexual orientation, national origin, age, medical condition or disability, or any other protected status, as we know this enriches our workplace with differing experiences and perspectives.

We offer a competitive salary and rewards package, and our benefits are flexible, meaning that employees can choose benefits to match their individual needs through our bespoke benefits platform.  We also offer you unrivalled industry training to discounts on some of the UK’s leading retailers.