In Retail
9 Careers
As after sales assistant, your business is client care after they have made a purchase. You create a positive brand experience and maintain great customer relationships to encourage repeat spending.
As an entrepreneurial owner, director or chief operating officer of an auction house, you navigate the company, managing its finances and people to maintain and grow its reputation. You’re the one calling the shots and running the show.
As auctioneer, you act as the public face of the auction house for regular, particular or specialised sales events.
You meet and greet customers at the shop door, take calls and lay out product in the morning in cases and window displays. The customer services assistant picks up the jobs that make the business run efficiently for the customer.
As an in-house or freelance jewellery or silverware expert, maybe offering consultancy, you have all the attributes and job roles of a regular auctioneer, with an extra layer of specialism: you deal only with jewellery or silverware.
In the jewellery industry, ‘valuer’ is its own profession, with valuation, gemmological and diamond grading education and training as well as qualifications.
As a Sales Assistant, you will be responsible for making and closing sales related to weekly, monthly, and annual sales targets. You will also be responsible for meeting and greeting customers and explaining products available in-store.
As a specialist jewellery or watch salesperson, you have a passion for jewellery or watches. You understand the qualities, craftsmanship, manufacturing process and differences between brands and what makes each product unique.
As store manager, you oversee and manage the day-to-day operations of the store. You are responsible for people management as well as achieving sales figures and targets.
As a business owner, you are entrepreneurial and understand running a business. You have experience in retail and understand the retail business model of pricing and wholesale. You also understand your market and clientele.
As a sales advisor, you make sales to meet weekly, monthly and annual targets, and, as a junior member of staff, you might also provide service under direction.
Valuing is a jewellery industry profession in its own right. As a valuer you have followed valuation, gemmological and diamond grading education and training as well as taken qualifications to assesses antiques.
In the Workshop
15 Careers
As an apprentice, you learn on the job, training until your manufacturing techniques reach an industry standard. You continue to learn even in full time employment as you move towards junior positions.
As a CAD CAM designer, you are at the heart of product design and the manufacturing process either in a business’s production department or, with the right experience, freelance or for an agency.
As a casting specialist, you are part of an age-old jewellery manufacturing process that has evolved to adopt innovative equipment and technology.
As a casting specialist, you are part of an age-old process in jewellery manufacturing, one that is evolving to adopt innovative state-of-the-art equipment and technology.
As a gemstone buyer, you source, select, buy and value stones to supply the jewellery industry supply chain.
As gemstone cutter or lapidarist, you have particular skill in cutting or faceting stones to make best use of their inherent qualities.
You also have an integral role selecting stones for a piece of jewellery, choosing which stones are best in a central setting and shoulder position.
As a goldsmith, you work at the bench either inhouse or as a freelance in a business, retail premises or production workshop.
As head of production, you handle company-wide supply chain infrastructure, quality control and production, ensuring product supply is responsive and in line with demand from all the sales channels.
As a junior goldsmith (or junior jeweller), you work at the bench inhouse in a business, retail premises or production workshop.
As a mounter, you are integral to the workshop’s production of handcrafted fine and high jewellery, generally using traditional handcrafting techniques.
As a polisher, you finish the jewellery manufacture, so your role is likely to include plating and checking the product meets quality assurance standards before being sold.
As senior goldsmith, you support the head of production and be responsible for all output from the bench and workshop.
As a setter, you are part of the workshop manufacturing team, creating high-quality set products in various metals, from 9ct gold through to platinum.
As a wax carver, you are effectively a sculptor in miniature, able to turn a 2D design, idea or concept into three dimensions.
In the Office
11 Careers
As chief executive officer (CEO) or owner of an organisation or limited company, you have ultimate responsibility for that entity, and your name is registered with Companies House as the company director.
As CFO or chief financial officer, you use your background in finance or accountancy to do the books for the business.
As chief marketing officer (CMO) in the senior management team, you set the promotion strategy to achieve sales targets and facilitate brand growth.
You oversee all operation systems, companywide. In all physical spaces, supply chain and with manufacturing equipment, you optimise workflows and ensure the company complies with the laws, regulations and ethical standards.
As head of product, you lead the creative direction of your company’s product, developing the brand’s aesthetic and jewellery lines.
As a highly knowledgeable and proactive HR professional, you are passionate about people management and support all the business functions, from product design to e-commerce and finance.
As a logistics manager, you work under the operational director to oversee all business logistics and operations. You ensure all processes – inventory management, supply chain coordination, secure transportation and quality control – meet high standards.
As the office manager, you are at the very heart of the business. You are an excellent communicator, with top-notch written skills and a great telephone manner.
As a jewellery visual merchandiser, your job is to create captivating visual merchandising and innovative eye-catching displays in stores, shops, boutiques and departments to present all the business’s stockists effectively.
As website manager, you maintain and update website content, layout, usability and design, uploading products, sometimes photographing stock and creating content and product descriptions.
As the wholesale manager, you oversee the wholesale function in the business and maintain the highest customer service standards for wholesale clientele.
In Craft
7 Careers
As a CAD CAM designer, you are at the heart of product design and the manufacturing process either in a business’s production department or, with the right experience, freelance or for an agency.
As a jewellery assistant, you could be anywhere in the jewellery industry. This generalist role is ideal as a first job or graduate-entry position.
As course director of a higher-education jewellery programme, you oversee delivery of content and monitor student progress.
As a jewellery designer, you create concepts, collections and products using your understanding of metals and materials, stones and gemstones and production methods.
A designer maker, you have your own business, either as a sole trader or director of a limited company, so you wear many hats alongside your primary passion of designing and making jewellery.
As a jewellery tutor, you work at a further education level or with adult learners. You have a well-rounded understanding of and ability in jewellery making, materials, manufacture and design.
As a jewellery lecturer, you teach jewellery courses in higher education. Beyond your knowledge and ability to work across a range of materials, you have a critical awareness and appreciation of studio culture and issues in the jewellery world.
